How it works Security Resources Pricing & Activation Help Download ENEnglish (EN)Polski (PL)

Problems logging into LegacyApp

Been asked to log in again? Here's why, and why it's fine

Every now and then, LegacyApp may ask you to log in again - and sometimes it even looks like you're setting the app up from scratch. We know that can be annoying. The good news: it's a security measure, not a lost account, and your notes are safe the whole time.

In short

If LegacyApp logs you out - or asks you to go through setup again - nothing is lost. Your notes live on your phone and are backed up in your own cloud. To get back in, take a few quick steps: enter your email, accept the terms, click the Magic Link we send you, and set a PIN. The app then opens right back on your notes.

Why it happens (and why it's actually a good sign)

For your security, LegacyApp signs you out after a longer stretch without logging in. Sometimes it logs you out completely, so the next time you open the app it looks like a fresh registration. It isn't - it's the same account, with the same notes.

This happens for a simple reason: we don't hold your data. Your notes live only on your phone, and even the secure token that keeps you signed in can expire on your device. There's nothing on our servers quietly "remembering" you. Your encrypted backup is always kept in your own Google Drive or iCloud, so nothing is ever lost - it can be restored whenever you need it.

The upside: an app that logs you out like this is proof that it genuinely can't see or hold your private information. Your notes are yours alone - not sitting on our servers.

How to get back in: a few quick steps

Whether you just need to sign in again or go through setup from the start, it's the same short path:

1 Enter your email
Use the same email address you set LegacyApp up with.
2 Accept the terms
Confirm the terms and conditions to continue.
3 Click your Magic Link
We email you a one-time Magic Link. Click it to sign in - no password needed.
4 Set a PIN
Choose a PIN to protect quick access on your device.

That's it. After these steps the app is logged in and opens right back on your notes, exactly where you left off.

Don't see your notes right away? Because your backup is kept in your own cloud, you can restore your notes at any time. See "Restoring your notes from a backup" below.

← Back to Help Center